About Us
"Every request from a customer is an opportunity for us to grow"
Hispanic Call Centers is a leading professional services company providing advisory, referral, marketing and promotion services to the emerging Hispanic customer care industry.
Hispanic Call Centers works to bring together Companies that require customer care services with Call Centers that wish to provide services.
Mexico, the United States, Canada, the U.S., Puerto Rico, the Dominican Republic, Chile, Argentina, Columbia, Bolivia, Venezuela, Panama, India and the Philippines are just some of the countries that are presently providing services to Hispanic Call Center clients.
Best-of-breed call and contact centers have expertise in the full range of inbound and outbound customer care services. Inbound programs range from information services, direct response TV, order desk, acquisitions, reservation services and specialized customer care. Outbound campaigns can focus on anything from sales acquisition to lead generation services, or from proactive customer service and to customer satisfaction surveys.
Beyond traditional campaigns, Hispanic Call Centers' strong technology base also allows us to design the newest customer care programs integrating Internet, Interactive Voice Response and Computer Telephony Interaction in your customer service application.