Call centers provide a wide range of services aside from simply telemarketing and customer support. From market research and lead generation to Internet marketing, there is seemingly no end to the possibilities in today’s fast paced and modern world. However, some companies still need their call center to be located near their headquarters. Since Portland is one of the nation’s largest metropolitan areas, call centers are in great demand in the Emerald city.
At Hispanic Call Centers, we serve businesses all across North America. Portland is one of the leaders in the technology industry, making technical and customer support essential. Before you contact us to get setup with a call center in Portland, let us fill you in on the local economy and how we can help your business thrive.
As mentioned before, Portland is home to some of the largest Internet and technology companies in the world. Microsoft made the city the center of technology in the mid-1980’s and other companies quickly began to thrive in the area. As technology companies are inherently complex, customer and technical support are essential to a well-structured tech company, and having a call center located nearby can streamline the process.
Of course, while technology companies are one of the main industries in Portland, there are plenty of other businesses in the area as well. For example, Starbucks and Nordstrom are both headquartered in Portland, and customer support is essential for companies like these. Having an English, bilingual, or Spanish call center in Portland can make this easier for Portland-based businesses of any industry type.
Call Centers in Portland
At Hispanic Call Centers, we help businesses of all sizes and industry types with their customer support needs. However, inbound customer support is not the only service we provide. As technology has improved, we have been able to expand our services to help businesses in a variety of different ways. Some of the additional services we offer are detailed below for your convenience.
- Lead Generation: We can perform lead generation for your business to help increase the number of customers you receive. This is essential for many businesses that rely on leads in order to close sales, rather than walk-in business.
- Market Research: Market research can help your business identify new demographics that might be interested in your products or services. Along with lead generation, market research can help further grow your business.
- Internet Marketing: We can also help your business with Internet marketing. Seeing as how accessible the Internet is these days, this service can help connect your business with customers easier than ever before.
Contact Us Today
Whether you are in need of inbound customer support or any of the other services we offer here at Hispanic Call Centers, we are happy to help. Contact us today by calling 866-904-6927.