Technical Support & Help Desk Services
For technology users, quality support is just as important as the quality of the product itself. Proper support to address issues is critical to customer satisfaction and loyalty. The frustration of busy signals, long hold times, language difficulties and incompetent staff can quickly result in lost customers.
For more information – Contact@hispaniccallcenters.com
Technical support and Help desk: For technology users, quality support is just as important as the quality of the product itself. Proper support to address issues is critical to customer satisfaction and loyalty. The frustration of busy signals, long hold times, language difficulties and incompetent staff can quickly result in lost customers.
Hispanic Call Centers provides a broad range of technical support and help desk services focused on achieving measurable, customer satisfaction for your business. We tailor support processes to encompass required activities, escalation procedures and system level reporting in a wide range of specific areas including troubleshooting, software & hardware problems, up-sell/cross-sell programs, corporate help desk support, warranty or post-warranty support.
Customer Care: Each customer contact is an opportunity to build and strengthen that relationship. A well-handled complaint can become a positive customer experience, a sale or a valuable update to your client database. Effective customer care can decreases your reliance on acquisition and grows your business in a more efficient fashion.
Hispanic Call Centers focuses on enhancing the customer experience by providing consistent service delivery across all types of interactions whether they be repeat purchases, change of personal details, complaint and issue resolution, billing information, thank-you or other client initiated calls, reservations, dealer location calls, fraud detection/prevention calls or requests for maintenance support
Hispanic Call Centers provides Spanish and English Call center, Internet Marketing and Database services:
- Survey work and Lead generation
- Inbound Customer Care
- Order taking and processing
- Technical Support and Help Desk
- Sales Acquisiton and Customer Retention
- Telemarketing and Telesales
- Data collection and Data processing
- Market Research
- Internet Marketing
- Search engine optimization
- Databases and Marketing lists
Don’t miss this opportunity ! Hispanic consumers represent the fastest growing market segment in America today.
Contact us today and Get Immediate Help
- Expert Consultation and Needs Analysis.
- Service Expertise that means Quality Results.
- Best Prices in the Industry.
- No-Nonsense Attitude that gets Your Campaign up and running Fast.
- The best Spanish and English telemarketing lists in the industry!
Hispanic Call Centers is the Industry leader in Call Center and Internet provisioning to this expanding market. We are genuinely interested in helping you and your company be a success!